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中电变压器 · 英文面试专稿（简单词版）
配套：中电变压器 · 面试专版（中文完整训练包，英文自我介绍见其第九节） 岗位：商务助理 / 销售支持（英语是「工作语言」，很可能全程或部分用英文面） 设计原则：全部用短句 + 简单词，你能背、能懂、能说出口。宁可简单流利，不要复杂卡壳。
📑 目录
零、开口心法（先看这个）
- 说慢一点。 慢比快好。面试官宁愿你慢慢说清楚，也不愿听你飞快地卡壳。
- 句子短。 一句话讲一件事。不要用长句、从句。短句不容易错。
- 卡住了别慌，用这三句拖时间：
- "That's a good question." （这是个好问题。）
- "Let me think for a second." （让我想一下。）
- "For example…" （比如说……）
- 答完就停。 说完你准备好的内容就停下，别硬撑着凑长句——越撑越容易乱。
- 不会的词就换简单的说。 说不出 "reconciliation" 就说 "check the payments"。意思到了就行。
一、必背 5 题（核心）
这 5 题几乎必问，背到脱口而出。
1. Self-introduction（自我介绍）
Q: Please introduce yourself. / Tell me about yourself.（请做个自我介绍。）
A（简单版，背这个）：
Hello, my name is Xu Jingyi. I studied International Trade in university. I have four years of experience in export and sales support.
Now I work at Taisheng Wind Power. I follow up export orders and make shipping documents. I also talk with overseas clients by email every day.
Before that, I worked at Moons' Electric. I managed overseas orders from Singapore, Germany, and India. I used SAP to enter orders, check delivery dates, and follow up production and shipping.
I am good at order follow-up, data reports, and English communication. That is why I like this job. Thank you.
中文意思：我叫徐静怡，大学读国际贸易，有 4 年出口和销售支持经验。现在在泰胜风能，做出口订单跟进、出口单证，每天用邮件跟海外客户沟通。之前在鸣志电器，管新加坡、德国、印度的海外订单，用 SAP 录单、核对交期、跟进生产和发货。我擅长跟单、数据报表、英文沟通，这也是我喜欢这个岗位的原因。
提示：控制在 45 秒左右。名字 "Moons' Electric" 说不顺就说 "my previous company"（我上一家公司）。
2. Why do you want this job?（为什么想要这份工作）
A：
I like this job for three reasons.
First, it matches my experience. Order follow-up, data reports, and overseas customers — this is what I do every day.
Second, I like your company. CEEG is a top transformer maker, and you sell products all over the world. I can use my English and trade experience here.
Third, I want to work in Nanjing for the long term. Your company is here in Nanjing.
中文意思：三个原因。第一，跟我经验很配——跟单、数据报表、海外客户就是我每天做的事。第二，我喜欢贵公司——中电是变压器头部企业，产品卖到全世界，我的英语和外贸经验在这里能用上。第三，我想长期在南京发展，贵公司就在南京。
3. Why do you want to leave your current job?（为什么离开现在的公司）
A：
The main reason is personal. I want to move back to Nanjing and settle down there.
My current company is in Yangzhou. I learned a lot there, but the company cannot move me to Nanjing. So I am looking for a good job in Nanjing.
中文意思：主要是个人原因，我想回南京长期定居。现在公司在扬州，我学到很多，但公司没法把我调到南京，所以我在南京找一个好机会。
红线：绝不说现公司任何坏话（不提行情、裁员、薪资）。只讲「回南京」。
4. Tell me about your current job.（讲讲你现在的工作）
A：
I work as a project specialist at Taisheng Wind Power.
My main job is export orders. I make the shipping plan and shipping documents, like packing lists.
I also talk with overseas clients by email. I follow up their orders and answer their questions.
And I work with the production, quality, and purchasing teams, so orders are delivered on time.
中文意思：我在泰胜风能做项目专员。主要做出口订单——制定发货计划、做出口单证（比如装箱单）。也用邮件跟海外客户沟通，跟进订单、回答问题。还和生产、质量、采购团队配合，保证订单按时交付。
5. What are your strengths?（你的优点是什么）
A：
My strengths are order follow-up and communication.
I am careful with details, so I do not miss things.
And I am easy to work with. I build good relationships with other teams. This helps me get things done.
中文意思：我的优点是跟单和沟通。我注意细节，不会漏事。而且我好相处，能和别的团队建立好关系，这帮我把事情推动下去。
二、岗位相关题
6. Do you have experience with overseas customers?（你有海外客户经验吗）
Yes, I work with overseas customers every day.
At Moons', I managed orders for clients in Singapore, Germany, and India.
At Taisheng, I talk with clients in Australia, Pakistan, and Turkey.
I handle their emails, order updates, and questions in English by myself.
中文意思：有，我每天都和海外客户打交道。鸣志时管新加坡、德国、印度客户的订单；泰胜时对接澳大利亚、巴基斯坦、土耳其的客户。他们的邮件、订单更新、问题都是我独立用英文处理。
7. How do you follow up an order?（你怎么跟单）
I follow up an order step by step.
I use a simple Excel sheet. Each row is one order. Each column is one step — like production, quality check, and shipping.
I mark each step green, yellow, or red. I check it every week.
If one step is late, I talk to that team quickly. And I tell the client early, before the deadline.
中文意思：我一步步跟。用一张 Excel 表，每行一个订单，每列一个节点——生产、质检、发货。每个节点用绿黄红标状态，每周检查。哪个节点晚了，我马上找那个团队；同时提前告诉客户，不等到交期才说。
8. Have you used ERP systems?（你用过 ERP 系统吗）
Yes, I used SAP at Moons' every day. I entered orders, checked delivery dates, and made shipping documents in the system.
I also used OA for approvals. So ERP and OA are easy for me.
中文意思：用过，鸣志时天天用 SAP——录订单、查交期、在系统里做出口单据。也用 OA 走审批。所以 ERP 和 OA 对我很容易。
9. How good is your Excel?（你 Excel 怎么样）
I use Excel a lot. I use pivot tables to sum orders by client and by month.
I use VLOOKUP and SUMIFS to match and add up data.
Then I make charts for daily, weekly, and monthly reports. I am good at Excel.
中文意思：我常用 Excel。用透视表按客户、按月份汇总订单；用 VLOOKUP、SUMIFS 匹配和求和；再做图表出日报、周报、月报。我 Excel 很熟。
提示：函数名直接说英文即可（VLOOKUP 读 "V-lookup"）。
10. How do you handle a customer complaint?（你怎么处理客户投诉）
First, I stay calm and listen. I want to understand the real problem.
Then I check with our team — production or quality.
I give the client a clear plan and a time. And I follow up until it is solved.
At Moons', I handled quality complaints this way. The clients were happy in the end.
中文意思：先冷静听，搞清真正的问题。然后找我们团队核实——生产或质量。给客户一个清楚的方案和时间，跟进到解决为止。在鸣志我就是这样处理质量投诉的，客户最后都满意。
11. How would you receive an overseas customer visit?（海外客户来访你怎么接待）
I plan it in three steps.
Before the visit, I make the schedule — meetings, factory tour, and documents.
During the visit, I help with the meetings and take notes.
After the visit, I send a follow-up email and share the client's needs with our team.
中文意思：分三步。来访前——排好行程（会议、参观车间、准备资料）；来访中——协助开会、做记录；来访后——发跟进邮件，把客户需求同步给团队。
三、软性 & 常见题
12. What is your weakness?（你的缺点是什么）
Sometimes I want to do everything by myself, because I care about details.
Now I am learning to trust my team more and share the work. It helps me work faster.
中文意思：有时候我想什么都自己做，因为我在意细节。现在我在学着多信任团队、分担工作，这让我做得更快。
提示：别用 "I am a perfectionist"（我太完美主义）——面试官听腻了，会觉得假。
13. How do you work under pressure?（压力大 / 很忙的时候怎么办）
When I am busy, I list all my tasks first.
I do the urgent ones first — like orders near the deadline.
I stay calm and check my list every day. This keeps me on track.
中文意思：忙的时候我先把所有任务列出来，先做紧急的——比如快到交期的订单。我保持冷静，每天检查清单，这样不会乱。
14. Where do you see yourself in three to five years?（3-5 年规划）
In the next few years, I want to grow in overseas business.
I want to manage overseas clients and orders by myself.
Your company has real export business, so I can grow here.
中文意思：未来几年我想在海外业务方向成长，能独立对接和维护海外客户、跟进海外订单。贵公司有真实的出口业务，我在这里能成长。
提示：往「海外商务」讲，别说想做 project manager——会让人觉得你把这岗当跳板。
15. Are you a team player?（你善于团队合作吗）
Yes. I work with many teams every day — production, quality, and purchasing.
I listen to them, and I keep everyone updated. When there is a problem, I help solve it, not blame people.
中文意思：是的，我每天和很多团队合作——生产、质量、采购。我会听他们的、让大家信息同步；出问题时我帮忙解决，不是甩锅。
四、薪资 & 英语水平题
16. What is your expected salary?（期望薪资）
My expected salary is 8 to 11 thousand RMB per month.
But I also care about the platform and long-term growth, not only the money.
中文意思：期望月薪 8 到 11K。但我也看重平台和长期成长，不只是钱。
17. Can you work in English every day?（你能每天用英文工作吗）
Yes. I write English emails every day at work. That is easy for me.
For speaking, daily work talk is fine. For deep negotiation, I am still improving.
But I can handle the English communication for this job.
中文意思：可以。我每天写英文邮件，这对我很轻松。口语上，日常工作交流没问题；很深入的商务谈判我还在提升。但这个岗位需要的英文沟通我能应付。
提示：据实说，别吹自己口语完美——万一接下来面试官全程英文追问，吹了会露馅。
五、你反问面试官（英文）
面试官问 "Do you have any questions for me?" 时，准备 2 个。
Yes, I have two questions.
First, does this job support domestic clients or overseas clients more?
（这个岗位更多支持国内客户还是海外客户？）
Second, in the first three months, what do you want me to do well?
（前三个月，您最希望我做好什么？）
别问：加班多不多、双休吗、什么时候出结果（第一个问这些会减分）。
六、简单词汇 & 句型库
高频词（岗位相关，读熟）
| 英文 | 中文 | 英文 | 中文 |
|---|---|---|---|
| follow up | 跟进 | order | 订单 |
| delivery date | 交期 | shipping documents | 出口单证 |
| packing list | 装箱单 | customs clearance | 清关 |
| overseas clients | 海外客户 | inquiry | 询盘 |
| quotation | 报价 | on time | 按时 |
| deadline | 截止日期 | pivot table | 数据透视表 |
| report | 报表 | contract | 合同 |
| payment | 回款 / 付款 | production | 生产 |
万能句型（套着说）
- 开头："The main reason is…" （主要原因是……）
- 举例："For example, at Moons'…" （比如说，在鸣志……）
- 列点："First… Second… Third…" （第一……第二……第三……）
- 总结："In short, …" （简单说，……）
- 拖时间："That's a good question. Let me think for a second." （好问题，让我想一下。）
七、易读错的词（发音提示）
这几个词面试大概率会用到，提前读顺，别当场卡。
| 词 | 音标 | 大致读法 | 意思 |
|---|---|---|---|
| specialist | /ˈspeʃəlɪst/ | 斯佩-绍-利斯特（重音在前） | 专员 |
| schedule | /ˈskedʒuːl/ | 斯凯-九（美音） | 日程 / 排程 |
| inquiry | /ɪnˈkwaɪəri/ | 因-快-瑞 | 询盘 |
| quotation | /kwoʊˈteɪʃn/ | 括-TAY-申 | 报价 |
| purchasing | /ˈpɜːrtʃəsɪŋ/ | 破-切-辛 | 采购 |
| delivery | /dɪˈlɪvəri/ | 地-利-沃-瑞 | 交付 |
| overseas | /ˌoʊvərˈsiːz/ | 欧沃-西斯（重音在后） | 海外的 |
心法：读不准的词，就换成你会读的简单词。面试官看的是你能不能沟通，不是发音多标准。